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Ubiquiti Unifi Elite Device License - Tier 3

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  • SKU: UNIFI ELITE DEVICE LICENSE - TIER 3
  • Manufacturer: Ubiquiti Networks
  • Availability: AvailableEmail me when this product is in stock!
$100.00

Ubiquiti Unifi Elite Device License - Tier 3

***Please Note: Must order Support Tier License at time of the below compatible product purchase.

Ubiquiti UniFi Elite Device License Tier 3 will help you get the priority support from UniFi experts with high technical knowledge. Features included with Ubiquiti UniFi Elite Licenses are Software, Phone Support and RMAs.

This license is compatible with:

  • UAP-SHD
  • US-16-XG
  • US-24-500W
  • US-48-500W
  • US-L2-48-POE

FAQ

What services are included with UniFi Elite?

  • Premium phone support with a UniFi expert - available 8-5 PM MST Monday-Friday.
  • Advanced RMA shipment - if any device fails, we’ll replace it with shipping at no additional cost. It’s quick and easy to do with Elite.
  • Elite licenses can be renewed after year one for extended warranty and continued premium service.

How do I contact for Advanced RMA shipment?

  • Call 866.ELITE85 (866.354.8385). You will be asked to provide your Customer ID.
  • Fill the RMA form (https://rma.ui.com/) with the support team.
  • We will send you a new device at no additional cost. Adopt new device in UniFi Controller, automatically restore settings and statistics.
  • Adopt new device in UniFi Controller, automatically restore settings and statistics.
  • Send the defective device back to UBNT.

Which version of Controller is required by Elite Device?

You have to install UniFi Controller 5.6.27 and enable Cloud Access in Controller Settings to get Elite Support.

How do I check if the purchased Elite device license is activated?

  • Install UniFi Controller version 5.6.27 or later
  • Make sure you have enabled Cloud Access in your UniFi Controller
  • Adopt your device to UniFi Controller
  • You will see Elite badge next to your device icon
  • You can find license start and end dates in Elite section of Elite Device Property Panel in UniFi Controller.

How do I find Customer ID?

You can find your Customer ID in Elite section of Elite Device Property Panel in UniFi Controller.

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